We want you to Live Confident.
We hope you, your family and co-workers are healthy and holding up well through the uncertainty surrounding the Coronavirus (COVID-19). While COVID-19 is causing disruption in our communities, the health and well-being of our policyholders, agents, employees and communities is of the highest priority.
Your safety is always our top priority, and we’re here to help:
- You can easily manage your policy via MyAccount by going to fmiweb.com/myaccount
- Make a payment
- View policy details
- Report a claim
- Our Customer Care Team is available Monday through Thursday 7:30 a.m. to 4:30 p.m. EST and Friday 8:00 a.m. to 3:00 p.m. EST and can be reached at 1-800-336-3642 or CustomerCare@FMIweb.com.
- If you’re experiencing financial difficulties due to COVID-19 and need assistance, please call our Customer Care Team.
- For questions regarding coverage response to COVID-19 please refer to your policy terms, conditions and exclusions. Should you have specific questions you can call our Customer Care Team, or email us at CustomerCare@fmiweb.com and someone will get back to you as soon as possible.
If you are a small business, here are some related links with additional information from outside sources not related to FMI that may provide additional help to support your business:
We’ll continue to monitor and respond to this situation as it evolves.
Be safe, and be confident that FMI is here to assist you!